Terms and Conditions

1. Basic Provisions

1.1. These General Terms and Conditions for coach transport of Vega Tour s.r.o. (hereinafter the “VOP”) apply to irregular coach transport of passengers and their luggage provided by Vega Tour s.r.o. as the carrier, in accordance with the applicable laws of the Czech Republic governing road motor passenger transport operated by vehicles intended for the carriage of more than 9 persons including the driver, and passenger transport operated by vehicles intended for the carriage of up to 9 persons including the driver.

1.2. These VOP form an integral part of the Transport Contract concluded between Vega Tour s.r.o., ID No.: 62917072, VAT No.: CZ62917072, registered office Šátalská 204/21, Prague 4, 142 00, correspondence address Vídeňská 142, Prague 4, 148 00, entered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 35715 (hereinafter “Vega Tour”), and the client, who may be a natural or legal person (hereinafter the “Client”).

1.3. These VOP are published at www.ckvegatour.cz and are also available from any third party that intermediated the conclusion of the Transport Contract.

2. Formation and Content of the Contractual Relationship

2.1. The contractual relationship between Vega Tour and the Client arises upon conclusion of a written Transport Contract. If the Transport Contract is not concluded in writing, Vega Tour shall issue the Client a Confirmation of Transport, receipt of which the Client shall acknowledge (both forms hereinafter the “Transport Contract” or “Contract”).

2.2. The Vega Tour Transport Contract includes, in particular, identification of the contracting parties; specification of the transport, especially the transport date, route, destination and, where applicable, place of return; a list of all services that are ancillary to the transport and included in the transport price; the transport price including agreed due dates and the amount of any agreed individual deposits. The content of the Transport Contract is also determined by these VOP and, where applicable, by any Special Conditions attached to the Transport Contract.

2.3. If the Transport Contract stipulates terms differing from these VOP, the deviating provisions of such contract shall take precedence over these VOP.

2.4. The Client is entitled to participate in the transport only if, prior to the commencement of transport, they duly and timely pay all amounts in accordance with the Transport Contract or these VOP.

2.5. A Client who concludes a Transport Contract also for the benefit of third persons is liable for the fulfilment of all obligations under the Transport Contract and for all other passengers who will participate in the transport.

3. Rights and Obligations of Vega Tour

3.1. Based on the concluded Transport Contract and payment of the agreed price, Vega Tour undertakes to transport the Client to the agreed destination and, where applicable, back, duly and on time, and to provide any other services related to the transport in accordance with the Transport Contract.

3.2. Vega Tour is entitled to refuse to transport, or to exclude from transport, any Client who shows signs of intoxication or the use of toxic or narcotic substances; any Client whose bodily uncleanliness or soiled clothing is contrary to usual hygienic standards or could soil other passengers or the vehicle interior.

3.3. Vega Tour is entitled to change the type of vehicle depending on the number of passengers and to change the route depending on traffic conditions and the number of passengers on the line. The planned route may be altered to streamline the service (e.g., combining multiple resorts/centres), which may result in a longer travel time.

3.4. Vega Tour has the right to cancel the transport or part thereof if circumstances occur whose origin, course and consequences are independent of Vega Tour’s will, actions or procedures and result from an unavoidable event (force majeure) that could not be prevented even with all reasonably required efforts.

3.5. Vega Tour reserves the right to cancel the paid extra service “second seat kept free” if the coach reaches full capacity, no later than 3 days before departure.

4. Rights and Obligations of the Client

4.1. The Client is entitled, in particular, to:

4.1.1. request provision of the transport and all ancillary services agreed and paid for under the Transport Contract;

4.1.2. make a complaint about any defects in the transport or the provided ancillary services;

4.1.3. be informed of any changes in the date, scope, quality and price of the transport and ancillary services.

4.2. After concluding the Transport Contract, the Client has the right to assign the Contract if the third person meets the transport conditions, and to notify Vega Tour that another person named in the notice will participate in the transport instead of the Client. If the Client exercises the right to change the person of the Client, the notice must be made in writing and delivered within the specified time limits by post or by e-mail to doprava@vegatour.com. The notice must include a signed declaration by the new Client containing all personal data necessary to conclude the Transport Contract, stating that they agree with the concluded Transport Contract, these VOP and any Special Conditions attached, and whether they consent or do not consent to the processing of their personal data pursuant to Article 14 of these VOP. The original and the new Client are jointly and severally liable for payment of the price under the Transport Contract. The change of Client is effective vis-à-vis Vega Tour if the original Client delivers the notice together with the declaration at least 10 days before the start of transport. The above applies equally to a fellow traveller. Each change of Client or fellow traveller is subject to an immediate handling fee of CZK 200.

4.3. The Client is obliged, in particular, to:

4.3.1. provide a personal mobile contact at which they will be reachable at the agreed time for transport and provide complete and truthful data, which are not only essential elements of the contract concluded with Vega Tour but also necessary for proper arrangement and provision of Vega Tour’s services arising from the Transport Contract;

4.3.2. pay the agreed price of the transport and all ancillary services in accordance with the Transport Contract, these VOP and any Special Conditions attached;

4.3.3. board at the set time, or arrive at the designated departure point at the designated time and present to the driver, technical escort or other authorised representative of Vega Tour the relevant Transport Contract in printed or electronic form;

4.3.4. have with them all necessary documents (valid travel document, visa, proof of health insurance, etc.) required for entry into all transit countries and the country of stay;

4.3.5. for the purpose of verifying the conclusion of the Transport Contract during its performance, present the Transport Contract. The data on the Transport Contract must match the data in the passenger’s travel document. If the passenger does not have a valid travel document, the carrier reserves the right to refuse carriage; in such case the passenger is not entitled to a refund of the price under the Transport Contract, in whole or in part, or to any other compensation;

4.3.6. comply with passport, customs, health and other regulations of the country of destination and transit. All costs arising from non-compliance shall be borne by the Client. If customs or police authorities do not allow the Client to continue the journey, the Client is not entitled to a refund of the price under the Transport Contract, in whole or in part, or to any other compensation;

4.3.7. follow the instructions for passengers and comply with directions given by the driver or other person authorised by Vega Tour to ensure safe and calm transport;

4.3.8. report any defects without delay to the driver or other person authorised by Vega Tour, or, if this is not possible, then after the transport in writing directly to Vega Tour;

4.3.9. comply with other obligations laid down by the relevant legal regulations;

4.3.10. inform Vega Tour in advance if the Client or any fellow traveller is a foreign national;

4.3.11. ensure accompaniment and supervision by an adult for persons under 15 years of age and a notarised consent of legal guardians for persons under 15 years accompanied by a third person; similarly ensure accompaniment and supervision for persons whose health condition requires it;

4.3.12. present notarised consent of legal guardians if a Client older than 15 and younger than 18 intends to conclude a Transport Contract;

4.3.13. strictly observe the no-smoking rule at all times on the vehicle;

4.3.14. observe the baggage limits under Art. 7.13 and ensure baggage is labelled with a name tag;

4.3.15. not transport any soft or hard drugs or other narcotic or psychotropic substances; not bring on board items, drinks or foods which by their nature may easily soil or damage the vehicle, transported persons or property;

4.3.16. keep the seat belt fastened throughout the journey;

4.3.17. refrain from disturbing other passengers by inappropriate behaviour and avoid excessive consumption of alcohol; comply with the prohibition on consumption of narcotic and psychotropic substances;

4.3.18. refrain from conduct that could cause damage to the health or property of other passengers, third parties or Vega Tour and compensate any damage caused;

4.3.19. if the Client has concluded the Transport Contract for the benefit of third persons, inform those persons of all contractual terms, these VOP, any Special Conditions attached, and other information received or referenced herein, and ensure that such persons fulfil the basic obligations of Clients that can only be borne by each individual passenger.

4.4. A Client who, without Vega Tour’s fault, does not utilise all agreed services is not entitled to any compensation for them.

5. Price

5.1. The price of transport and other services related to the transport which are ancillary to the transport and stipulated in the relevant Transport Contract is a contractual price corresponding to individual requirements.

5.2. The price includes only those services expressly stated in the Transport Contract.

5.3. Any discounts announced by Vega Tour after the date of signing the Transport Contract do not entitle the Client to apply such discounts to an already concluded Transport Contract.

6. Payment Terms

6.1. The Client is obliged to pay the price in accordance with the relevant Transport Contract.

6.2. Unless otherwise agreed in the Transport Contract, the Client must pay the price no later than 14 days after conclusion of the Transport Contract. If this obligation is breached, Vega Tour is entitled to withdraw from the Contract.

6.3. If the Transport Contract is concluded less than 14 days before the start of transport, the price under the Transport Contract is due upon conclusion of the Contract.

6.4. The Client shall pay the price either in person at the Vega Tour premises at Vídeňská 142, Prague 4; or to the third party that intermediated conclusion of the Contract; or by bank transfer to Vega Tour account No. 1041103211/5500 or 1041103238/5500, stating the variable symbol, which is the Transport Contract number. In case of bank transfer, payment is deemed made on the day the amount is credited to Vega Tour’s account.

6.5. In case of delay in payment under this Art. 6 of the VOP, the Client undertakes to pay Vega Tour default interest of 1% of the outstanding amount for each day of delay. If debt recovery is necessary, the Client shall reimburse Vega Tour for all related costs, including legal representation.

7. Transport Conditions

7.1. Vega Tour undertakes to provide, no later than 7 days before the start of transport, final instructions regarding the place and time of departure, and, where applicable, the place and time of pick-up for any Czech Republic feeder transfer, as well as a 24/7 assistance hotline and any other details important to the Client that are known to Vega Tour.

7.2. Vega Tour undertakes to provide a vehicle that complies with all legal requirements in EU countries and Switzerland and has the following features:

7.2.1. vehicle up to 6 years old;

7.2.2. adjustable and extendable seats (coach and minibus), seat belts on all seats, air-conditioning, DVD player with TV (coach and minibus), toilet (coach), individual reading lights above each seat (coach and minibus), secure luggage compartment, certification for at least 100 km/h, engines meeting EURO 4–5 standards, and, if needed, a ski box (coach);

7.2.3. ability to show films during the journey (coach and minibus);

7.2.4. sale of cold and hot refreshments in CZK;

7.2.5. strictly non-smoking environment.

7.3. The transport shall be provided by a qualified driver or drivers in sufficient number to perform the transport including mandatory breaks in accordance with the legal regulations of the Czech Republic and any third countries where the transport takes place.

7.4. Depending on the number of passengers, Vega Tour has the right to select the most suitable means of transport for any part of the journey (coach, minibus, minivan or passenger car), including possible transfers to another vehicle during the journey (local distribution, etc.).

7.5. If the Client does not arrive at the specified pick-up/departure place within 15 minutes after the planned and notified departure time, Vega Tour is entitled to proceed without that Client, who will be excluded from transport.

7.6. During the transport, Vega Tour will make mandatory safety breaks (typically 20 minutes after every 3–4 hours of driving) for drivers, and hygiene stops for passengers, in accordance with the laws of the countries where the transport takes place. The Client must observe the announced length of each break.

7.7. Due to different arrival times of coaches into the Czech Republic from various resorts, Clients with arranged onward distribution to other Czech locations may have to wait in Prague for the connecting vehicle. Vega Tour bears no liability for any loss thereby incurred.

7.8. When planning onward connections from the end point of transport in the Czech Republic, the Client must take possible delays into account. Vega Tour accepts no liability for damage caused by delays, cancellations, or missed connections not demonstrably caused by Vega Tour.

7.9. The consumption of narcotic and psychotropic substances and of alcoholic beverages brought by passengers is prohibited on board. A passenger showing signs of intoxication or under the influence of drugs will not be accepted for transport or may be excluded at any time.

7.10. Medicines, cash, cheques, payment cards, securities or other valuables, business or other personal documents, passports or other IDs, keys, mobile phones, jewellery and precious metal items, cameras, camcorders or other electronic devices, works of art and fragile items, etc. must not be transported in luggage placed outside the passenger compartment.

7.11. Luggage must be packed, where required by its nature, so that its contents are protected from loss or damage and so that it cannot cause harm to persons, damage the vehicle or other equipment, or other luggage or items.

7.12. Items that by their nature may damage the vehicle, endanger life and health or property of persons, or are unwieldy—especially weapons, explosive, poisonous, radioactive, volatile or corrosive substances, or items that may cause infection—must not be carried as luggage or as contents of luggage.

7.13. Unless otherwise stipulated in the Transport Contract, the permitted weight and quantity of luggage are as follows:

a) Summer trips and stays: 1 piece of luggage up to 20 kg, dimensions 70 × 50 × 40 cm; 1 carry-on bag up to 5 kg, dimensions 35 × 30 × 15 cm, to be stored in the passenger area.

b) Winter trips and stays: 1 piece of luggage up to 25 kg, dimensions 70 × 50 × 40 cm; 1 pair of skis with poles (max. 190 × 25 × 16 cm) or 1 snowboard (max. 180 × 35 × 18 cm); 1 pair of ski boots or snowboard boots (must be in a separate bag) 38 × 60 × 35 cm; plus 1 carry-on bag up to 5 kg, 35 × 30 × 15 cm for the passenger area.

7.13.1. Carry-on luggage kept by the Client may be placed under or above the seat. Luggage must be stored so as not to endanger safety or passenger interests, and according to the driver’s or authorised representative’s instructions. Vega Tour is not liable for luggage and items placed in the passenger compartment.

7.13.2. Each piece of luggage must, before being placed in the luggage compartment, be visibly labelled with a name tag including, in particular, the owner’s first name and surname, address of stay and mobile contact. Tags are available from the crew before baggage handling. Unlabelled luggage may be refused.

7.14. Animals are not permitted. Only guide and assistance dogs (properly marked and with an ID) accompanying a person with a ZTP/P card (severe disability) or a trainer may be transported upon request and subject to Vega Tour’s confirmation. Such passengers must ensure the animal does not soil or damage the vehicle or endanger other passengers. Transport is only possible if agreed in the Transport Contract or upon request and confirmation by Vega Tour, for a fee of CZK 1,000.

7.15. Vega Tour does not provide assistance services for passengers with reduced mobility or orientation. Carrier vehicles are not barrier-free.

7.16. Bicycles, scooters, etc. are not permitted. Transport of such items is only possible if agreed in the Transport Contract, or upon request on specified dates and after confirmation by Vega Tour, possibly for a pre-agreed and prepaid fee.

7.17. Excess and oversized luggage may be transported only if agreed in the Transport Contract or upon request and after confirmation by Vega Tour, for a fee of CZK 590. Vega Tour reserves the right to refuse luggage due to unreported excess/oversized pieces at the time of booking.

8. On-Board Attendant (“Technical Escort”)

8.1. The transport price includes the service of a technical escort— a Vega Tour staff member who will assist Clients during transport, at boarding and alighting at the destination, and on the return to the Czech Republic. The technical escort is not a resort representative.

9. Assistance Hotline

9.1. The transport price includes access to Vega Tour’s 24/7 assistance hotline, staffed by a Vega Tour employee ready to help in any situation related to the transport. The hotline is available to Clients only during the transport period at +420 737 202 462. The line is not intended for changing reservations.

10. Withdrawal from the Contract and Cancellation Fees

10.1. The Client may withdraw from the Transport Contract at any time before the start of transport without stating a reason. Withdrawal takes effect on the date Vega Tour receives written notice of withdrawal. In such case, the Client must pay Vega Tour the following cancellation fees depending on the number of days prior to the transport start on which Vega Tour received the withdrawal. Unless otherwise agreed in the Contract, the fees are:

a) 50 days or more before start: 0% of the total price

b) 49–30 days before start: 30% of the agreed price per person

c) 29–10 days before start: 70% of the agreed price per person

d) 9 days or fewer before start: 100% of the agreed price per person

10.2. The cancellation fee is due immediately. Vega Tour may set off the cancellation fee against any amounts already paid under the Transport Contract and will refund the balance to the Client within 14 days of receiving the withdrawal.

10.3. Vega Tour may withdraw from the Transport Contract if the transport is cancelled for objective reasons not originating on the part of Vega Tour. In such case, the Client is entitled to a refund of 100% of the amount paid under the Transport Contract. The amount will be refunded by bank transfer to the account from which payment was made or to another account promptly designated by the Client, within 14 days of withdrawal.

10.4. Vega Tour may also withdraw from the Transport Contract in the event of the Client’s breach of obligations under the Contract and these VOP. In such case, the Client must pay Vega Tour the cancellation fee as set out in Art. 10.1 of these VOP.

10.5. Withdrawal by Vega Tour takes effect on the date the Client receives written notice of withdrawal stating the specific reason.

10.6. If Vega Tour withdraws from the Transport Contract due to the Client’s breach of obligations after the start of transport, the driver or another person authorised by Vega Tour shall deliver the notice (exclusion from transport stating the specific reason) to the Client. Withdrawal takes effect upon delivery. Upon withdrawal, Vega Tour’s obligation to provide any services under the Transport Contract ceases. The Client is not entitled to any refund of the price, in whole or in part, and must reimburse Vega Tour for costs related to transporting the Client back from the departure place and any resulting loss.

10.7. If the Client fails to board at departure without prior withdrawal, or is excluded from transport due to breach of duties under Arts. 4.3.3 and 4.3.4, the Client is not entitled to a refund of the price, in whole or in part, or to any other compensation.

10.8. The Client may not withdraw from the Transport Contract during the transport.

11. Complaints

11.1. In the event of defective or unprovided services agreed in the Transport Contract, the Client is entitled to make a complaint. Complaints may be submitted at any Vega Tour premises or to the third party that intermediated the Transport Contract.

11.2. The Client must lodge a complaint in time, without undue delay after learning of the defect—preferably with the Vega Tour driver or another authorised representative on site so that a remedy can be arranged, if possible, during the transport. If the Client fails, through their own fault, to point out the defect without undue delay, a court will not grant a price reduction if Vega Tour argues that the Client did not exercise the right even within six months of the end of the transport.

11.3. The Client must provide necessary cooperation in resolving the complaint.

11.4. A complaint may be lodged in any form, stating the date, the content of the complaint and the requested resolution. An authorised representative of Vega Tour will issue written confirmation of receipt.

11.5. If checked-in luggage is lost, or if the Client discovers upon delivery that the checked-in luggage is visibly damaged or incomplete, or circumstances indicate this, the Client shall immediately ask the driver or other authorised representative of Vega Tour to ascertain the condition of the luggage and draw up a record.

11.6. All conditions for making complaints, methods of lodging, handling procedures, etc. are set out in the “Vega Tour Complaints Procedure”, available on the Vega Tour website (www.ckvegatour.cz) and from the third party that intermediated the Transport Contract.

12. Liability for Damage

12.1. If circumstances occur whose origin, course and consequences are independent of Vega Tour’s will, actions or procedures (force majeure), or circumstances on the Client’s side due to which the Client does not use the agreed and paid services in full or in part, the Client is not entitled to a refund or a price reduction.

12.2. Vega Tour is not liable for damage suffered by the Client that the Client caused themselves or that was caused by a third party not connected with Vega Tour. Vega Tour is further not liable for personal injury to the Client or for damage to items carried with the Client or items the Client had with them if the damage was not caused by circumstances originating in the operation or could not be prevented even with all reasonable efforts.

12.3. The Client is liable for damage they cause to Vega Tour’s vehicle during transport, to fellow passengers and to other persons.

12.4. Vega Tour is not liable for damage caused by theft of the Client’s belongings in the passenger compartment.

12.5. In case of withdrawal due to reasons on the Client’s side or due to force majeure, Vega Tour is not liable for the Client’s and their fellow travellers’ individual costs beyond the services provided under the Transport Contract (e.g., accommodation, insurance, visas, etc.).

12.6. Vega Tour is not obliged to compensate damage arising from breach of an obligation under the Transport Contract beyond the limits set by international treaties binding on the Czech Republic. In coach transport, liability is governed by Regulation (EU) No. 181/2011 concerning the rights of passengers in bus and coach transport and amending Regulation (EC) No. 2006/2004, dated 16 February 2011.

13. Insurance

13.1. The transport price includes insurance for passengers during transport in the vehicle and insurance of medical expenses related to the transport of persons, as well as luggage in the vehicle’s luggage compartment, up to CZK 100,000,000.

13.2. Personal travel insurance is not included in the price. Vega Tour recommends arranging individual travel insurance. Insurance may also be arranged when concluding the Contract through Vega Tour.

14. Processing and Protection of Personal Data

14.1. Vega Tour processes personal data as Controller for the purpose of ensuring the contractual relationship and reservation of services (pre-booking), for the provision of travel and transport services based on confirmation of a pre-booking and the conclusion of a contractual relationship (Package Travel Contract / Transport Contract, etc.) and for fulfilling all legal obligations.

14.2. The travel agency is legally authorised, for the purpose of concluding and performing a Package Travel Contract or other tourism service contracts, to process the customer’s personal data. It collects and processes the following personal data of the customer/natural person: first name, surname, title, date of birth/personal ID number, permanent address, telephone number, e-mail, travel document number, emergency contact, bank details, payment records, etc. For this purpose, the Customer’s personal data may be made accessible only to authorised employees of Vega Tour or entrusted processors/service providers that are an integral part of the order (i.e., insurance company, airline, etc.). The Customer, as data subject, declares that they will duly and timely inform fellow travellers or their legal representatives, whom they were authorised by to conclude the contract, about the use and processing of their personal data by the travel agency or other tourism service providers (other processors).

14.3. By concluding a contract for the benefit of third persons, the Customer confirms that they are entitled to provide personal data of such persons and to grant consent to the processing, disclosure and transfer of their personal data for the purpose of concluding the Package Travel Contract and to the extent under para. 1 of this Article of the VOP, and, where applicable, to express consent or dissent to processing and disclosure of their personal data to the extent and for the purpose under para. 2 of this Article of the VOP.

14.4. Personal data provided to the extent and for the purpose under para. 1 of this Article of the VOP may be processed and stored by Vega Tour or its authorised processor for 5 years from contract conclusion.

14.5. Personal data of the Customer processed to the extent and for the purpose under para. 1 of this Article of the VOP may not be further processed by Vega Tour or its authorised processor if the Customer has expressed dissent. If personal data are not provided, the Customer acknowledges that the requested services, which require specific data for contract conclusion, cannot be provided. In case of dissent with the provision of personal data, the contract cannot be concluded and the relevant services cannot be arranged.

14.6. Personal data are processed either directly by us as Controller or by our authorised agents (travel agencies). We always proceed in compliance with applicable legal regulations and access is restricted to designated and authorised persons. All customer personal data are processed strictly in accordance with generally applicable regulations, directives and laws, both manually and electronically, or by direct entry into the designated system (online booking on the travel agency’s website).

14.7. When processing the Customer’s personal data, Vega Tour must ensure that the Customer does not suffer harm to their rights, particularly the right to human dignity, and must protect against unauthorised interference with their private and personal life.

14.8. The Customer has the following rights under applicable regulations:

a) right to information about personal data processing

b) right of access (confirmation and copy of processed data)

c) right to rectification

d) right to erasure (“right to be forgotten”)

e) right to restriction of processing

f) right to data portability

g) right to object

h) right not to be subject to automated decision-making.

14.9. For questions regarding personal data processing or to exercise your rights, contact us at +420 242 447 242 or info@ckvegatour.cz.

14.10. Personal data handling is governed by applicable legal regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

14.11. Detailed “Information on Personal Data Processing (GDPR) and customer rights” is provided on the company’s website.

14.12. The Customer’s consent to personal data processing is required only for a specific, particular purpose (e.g., loyalty programme).

15. Final Provisions

15.1. Vega Tour may assign a receivable against the Client to a third party without the Client’s consent. The Client may assign a receivable against Vega Tour under the Transport Contract only with Vega Tour’s prior written consent.

15.2. Pursuant to Section 1794(2) of the Civil Code, the Client waives the right to demand cancellation of the Transport Contract and restoration to the original state due to any possible gross disparity; the Client declares that the performance under the Transport Contract is accepted for the price agreed therein and that such price is not considered grossly disproportionate to the consideration provided.

15.3. Pursuant to Section 1765(2) of the Civil Code, the Client assumes the risk of a change of circumstances in the event that, after conclusion of the Transport Contract, circumstances change to such an extent that performance under the Contract becomes more difficult for the Client.

15.4. If the Client is in default with payment of any debt to Vega Tour under the Transport Contract, Vega Tour is entitled to further default interest even if the total amount of interest equals the principal. Section 1805 of the Civil Code shall not apply.

15.5. Any amendments and supplements to the Transport Contract must be in writing. Written form is also required to remit any debt arising from or in connection with the Transport Contract.

15.6. The rights and obligations of the parties under the Transport Contract shall primarily be interpreted according to the wording of the individual provisions of the Transport Contract and these VOP. The intention of a party may be taken into account only if not contrary to such wording. Only if there is ambiguity as to the meaning of the wording shall other statutory rules be used to determine the rights and obligations of the parties. Circumstances preceding or following the conclusion of the Transport Contract shall be considered only if not contrary to the content or the purpose of the Contract and these VOP. The Transport Contract produces only those legal effects that are expressed therein, as well as legal effects arising by law.

15.7. Any addenda or deviations from the draft Transport Contract made by the Client shall be disregarded, and the Transport Contract shall be concluded only with the content set out in the draft as presented by Vega Tour and these VOP, unless Vega Tour expressly accepts such addenda or deviations.

15.8. If any provision of the Transport Contract or these VOP is or becomes invalid, null or ineffective, such invalidity, nullity or ineffectiveness shall not result in the invalidity, nullity or unenforceability of the Transport Contract as a whole or of other provisions, provided the invalid, null or ineffective provision is severable from the remainder of the Contract. The parties undertake to replace such provision with a new valid and effective provision that most faithfully reflects the substance and purpose of the original.

15.9. Rights and obligations of the parties not governed by these VOP are subject to the applicable laws of the Czech Republic.

15.10. These VOP are effective as of 01/01/2023, on which date any earlier VOP cease to be valid.